Save this manual for future reference.UNVENTED (VENT-FREE)NATURAL GAS LOG HEATERCG3324NTA, CG3630NTA, CG2618NVA, CG3324NVA, and CG3630NVAThermostat an
10102650INSTALLINGContinuedMinimum Non Combustible Material ClearancesIf Not Using MantelNote: If using a mantel, go to page 11. If not using a mantel
11102650INSTALLINGContinuedMinimum Non Combustible Material ClearancesIf Using MantelYou must have non combustible material(s) above the fireplace ope
12102650INSTALLINGContinued14"Min.Combustible Material Non-Combustible Material Floor ClearancesA. If installing appliance on the floor level, yo
13102650INSTALLINGContinuedINSTALLING DAMPER CLAMP ACCESSORY FORVENTED OPERATIONNote: When used as a vented heater, appliance must be installed only i
14102650INSTALLINGContinuedINSTALLING HEATER BASE ASSEMBLYWARNING ICON G 001 WARNINGYou must secure this heater to fireplace floor. If not, heater wil
15102650INSTALLINGContinuedHeater GasRegulatorFlexible Gas Hose (ifallowed by local codes)Figure 11 - Attaching Flexible Gas Hose to Heater Gas Regula
16102650INSTALLINGContinuedCONNECTING TO GAS SUPPLYNOTICEA qualified service person must connect heater to gas supply.Follow all local codes.Installat
17102650Tee JointPipeNippleCap3" MinimumSedimentTrapGasRegulatorFromGas Meter(5" W.C.** to10.5" W.C.Pressure)A.G.A. Design-CertifiedMan
18102650Test Pressures Equal To or Less Than 1/2 PSIG1. Close manual shutoff valve (see Figure 14).2. Pressurize supply piping system by either using
19102650INSTALLINGContinuedINSTALLING LOGSEach log is marked with a number. These numbers will help you identify the logwhen installing. It is very im
2102650CONTENTSSECTION PAGESAFETYINFORMATION WARNINGSIMPORTANT: Read this owner’s manual carefully and completely beforetrying to assemble, operate, o
20102650OPERATINGHEATERThermostat-Controlled Models1. STOP! Read the safety information above.2. Make sure manual shutoff valve is fully open.3. Turn
21102650OPERATINGHEATERThermostat-Controlled ModelsContinued4. Wait five (5) minutes to clear out any gas. Then smell for gas, including near thefloor
22102650OPERATINGHEATERVariable Manually-Controlled ModelsFOR YOUR SAFETY READ BEFORE LIGHTINGWARNING ICON G001 WARNINGIf you do not follow these inst
23102650Control KnobIgnitor ButtonFigure 21 - Control Knob and Ignitor Button Location1. STOP! Read the safety information above.2. Make sure manual s
24102650OPERATINGHEATERVariable Manually-Controlled ModelsContinuedTO TURN OFF GAS TO APPLIANCEShutting Off Heater1. Press in and turn control knob cl
25102650 WARNINGIf yellow tipping occurs, your heater could produce increasedlevels of carbon monoxide. If front burner flame pattern showsyellow tipp
26102650CLEANINGANDMAINTENANCE WARNINGTurn off heater and let cool before cleaning. CAUTIONYou must keep control areas, burners, and circulating air p
27102650TROUBLE-SHOOTINGContinuedREMEDY1. Turn on gas supply oropen manual shutoffvalve2. Turn control knob toPILOT position3. Press in control knobwh
28102650OBSERVEDPROBLEMOne or both burnersdo not light afterODS/pilot is litDelayed ignition ofone or both burnersBurner backfiringduring combustionYe
29102650TROUBLE-SHOOTINGContinued WARNINGIf you smell gas• Shut off gas supply.• Do not try to light any appliance.• Do not touch any electrical switc
3102650SAFETYINFORMATIONContinued WARNINGS ContinuedWARNING: Any change to this heater or its controls can be dangerous.1. This appliance is only for
30102650OPTIONALPOSITIONINGOF THERMOSTATSENSING BULBFor Masonry andFactory-builtMetal FireplaceIf your log set cycles to pilot, but the room temperatu
31102650OPTIONALPOSITIONINGOF THERMOSTATSENSING BULBFor Masonry andFactory-builtMetal FireplaceContinuedAdhesive-backedMounting ClipFigure 30 - Locati
32102650TECHNICALSERVICEYou may have further questions about installation, operation, or troubleshooting.If so, contact DESA International’s Technical
33102650Note: Use only original replacement parts. This will protect your warranty cover-age for parts replaced under warranty.Parts Under WarrantyCon
34102650ILLUSTRATEDPARTS BREAK-DOWNVariable Manually-Controlled Models1820192625212127367829292510911121315222327-127-2247-17-21416172145CG2618NVACG33
35102650This list contains replaceable parts used in your heater. When ordering parts, followthe instructions listed under Replacement Parts on page 3
36102650ILLUSTRATEDPARTS BREAK-DOWNThermostat-Controlled Models36256789101188291312131415161817192426277-17-22922232128203010-110-22145CG3324NTACG3630
37102650PARTS LISTThermostat-Controlled ModelsThis list contains replaceable parts used in your heater. When ordering parts, followthe instructions li
38102650ACCESSORIESPurchase these heater accessories from your local dealer. If they can not supplythese accessories, call DESA International’s Parts
39102650NOTES_________________________________________________________________________________________________________________________________________
4102650LeftBranchPRODUCTIDENTIFICATIONFigure 1 - Vent-Free Gas Log HeaterLOCAL CODESInstall and use heater with care. Follow all local codes. In the a
LIMITED WARRANTYCOMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERSDESA International warrants this product to be free from defects in materials and compon
5102650AIR FORCOMBUSTIONANDVENTILATIONWARNING ICON G 001 WARNINGThis heater shall not be installed in a confined space unlessprovisions are provided f
6102650AIR FORCOMBUSTIONANDVENTILATIONContinuedDETERMINING AIR FLOW FOR HEATER LOCATIONDetermining if You Have a Confined or Unconfined SpaceUse this
7102650AIR FORCOMBUSTIONANDVENTILATIONContinuedWARNING ICON G 001 WARNINGIf the area in which the heater may be operated is smaller thanthat defined a
8102650INSTALLINGNOTICEA qualified service person must install heater. Follow all local codes. WARNINGBefore installing in a solid fuel burning firepl
9102650INSTALLATION AND CLEARANCES (Vent-Free Operation Only)WARNINGMaintain the minimum clearances. If you can, provide greaterclearances from floor,
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